Introduction

In the case that the screen on your Dell Chromebook 3100 2-in-1 doesn’t show anything or the touch display is unresponsive, your laptop may have a faulty screen.

Note: Some Dell Chromebook 3100 configurations don’t have a touch screen.

What you need

Step 1 Back Cover

Dell Chromebook 3100 2-in-1 Display Replacement, Back Cover: step 1, image 1 of 2

Dell Chromebook 3100 2-in-1 Display Replacement, Back Cover: step 1, image 2 of 2

First of all, you have to shut down your Chromebook completely, unplug the power cable and remove any accessories like a mouse or USB drive.
Turn the Chromebook upside down so the bottom panel is facing up.
Use your Phillips #1 screwdriver to take out all 5mm screws from the bottom case, keep the screws safe, they’re easy to lose!

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Step 2

Use the opening tool to pry the back cover off of the device.
Gently insert your plastic prying tool between the bottom cover and the keyboard deck.
Work your way around the edges until the case starts to pop open.
Lift off the bottom cover carefully.

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Step 3 Battery

Dell Chromebook 3100 2-in-1 Display Replacement, Battery: step 3, image 1 of 2

Dell Chromebook 3100 2-in-1 Display Replacement, Battery: step 3, image 2 of 2

Disconnect the battery cable from the connector on the system board.

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Step 4

Dell Chromebook 3100 2-in-1 Display Replacement: step 4, image 3 of 3

Using a Phillips #1 screwdriver, remove the three 4 mm screws that secure the battery.
Remove the adhesive tape that secures the battery in place.

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Step 5

Carefully remove the battery from the device.

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Step 6 Display

Dell Chromebook 3100 2-in-1 Display Replacement, Display: step 6, image 1 of 2

Dell Chromebook 3100 2-in-1 Display Replacement, Display: step 6, image 2 of 2

Remove the single 3 mm screw that secures the WLAN bracket to the system board using a Phillips #1 screwdriver.
Lift the WLAN bracket from the system board.
After lifting the bracket, carefully unplug the two coaxial cables.

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Step 7

Remove the single 4 mm screw that secures the eDP bracket to the motherboard using a Phillips #1 screwdriver.
Remove the eDP bracket.

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Step 8

Disconnect the display cable from the motherboard by using a plastic opening pick.

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Step 9

Open the system to 180 degrees and place the computer on a flat surface, with the display hinges facing up.

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Step 10

Dell Chromebook 3100 2-in-1 Display Replacement: step 10, image 3 of 3

Remove the three (on both hinges) 5 mm display hinge bracket screws that secure the display assembly to the system using a Phillips #1 screwdriver.

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Step 11

Remove the display assembly from the system.

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Step 12

Use the opening tool to open the display panel starting from the pry points located above the left and right hinges.
Work your way around, through the left and right side of the panel, and carefully flip the display panel over.

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