Introduction

This guide will show the user how to replace a broken touch pad that is not functioning properly on a Dell Alienware 13 laptop.

  1. Working on an electrical device while plugged in can cause injury due to electrical shock. Ensure that all external power is disconnected from the device.
    • Working on an electrical device while plugged in can cause injury due to electrical shock. Ensure that all external power is disconnected from the device.

    • Close the device and turn the device over.

  2. Remove (2) 5 mm Phillips head screws attaching the small access panel to the base using a Phillips # 1 screwdriver.
    • Remove (2) 5 mm Phillips head screws attaching the small access panel to the base using a Phillips # 1 screwdriver.

    • The (2) screws are attached to the base panel with retaining clips and won't completely detach from the panel.

  3. Remove the small access panel using a heavy duty spudger. Remove the small access panel using a heavy duty spudger. Remove the small access panel using a heavy duty spudger.
    • Remove the small access panel using a heavy duty spudger.

  4. Disconnect the battery cable from the battery cable terminal. Disconnect the battery cable from the battery cable terminal.
    • Disconnect the battery cable from the battery cable terminal.

  5. Remove (4) 6 mm Phillips head screws from the solid-state metal drive bracket, using a Phillips # 1 screwdriver.
    • Remove (4) 6 mm Phillips head screws from the solid-state metal drive bracket, using a Phillips # 1 screwdriver.

  6. Grab the pull tab to pivot the solid-state drive bracket upwards. Remove the bracket from the computer base. Grab the pull tab to pivot the solid-state drive bracket upwards. Remove the bracket from the computer base.
    • Grab the pull tab to pivot the solid-state drive bracket upwards. Remove the bracket from the computer base.

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  8. Using the pull tab, disconnect the black solid-state drive cable from the system board. Using the pull tab, disconnect the black solid-state drive cable from the system board.
    • Using the pull tab, disconnect the black solid-state drive cable from the system board.

  9. Remove (2) 3 mm Phillips head screws, using a Phillips # 0 screwdriver, that connect the solid-state drive assembly to the computer base.
    • Remove (2) 3 mm Phillips head screws, using a Phillips # 0 screwdriver, that connect the solid-state drive assembly to the computer base.

  10. Lift up on the solid-state drive assembly to remove it from the computer base. Lift up on the solid-state drive assembly to remove it from the computer base.
    • Lift up on the solid-state drive assembly to remove it from the computer base.

  11. Locate two cables labeled, "KB Backlight" (orange) and "KB Membrane" (black). Lift up on the latches to disconnect the cables from the system board. Locate two cables labeled, "KB Backlight" (orange) and "KB Membrane" (black). Lift up on the latches to disconnect the cables from the system board.
    • Locate two cables labeled, "KB Backlight" (orange) and "KB Membrane" (black). Lift up on the latches to disconnect the cables from the system board.

  12. Remove (8) 9 mm Phillips head screws using a Phillips # 1 screwdriver, that secures the palm-rest assembly to the computer base. Remove (4) 8 mm Phillips head screws using a Phillips # 1 screwdriver. Remove (2) 7 mm Phillips head screws using a Phillips # 1 screwdriver.
    • Remove (8) 9 mm Phillips head screws using a Phillips # 1 screwdriver, that secures the palm-rest assembly to the computer base.

    • Remove (4) 8 mm Phillips head screws using a Phillips # 1 screwdriver.

    • Remove (2) 7 mm Phillips head screws using a Phillips # 1 screwdriver.

  13. Lift the computer base slightly towards you and push the release tabs on the palm-rest assembly until it pops out using a spudger. Lift the computer base slightly towards you and push the release tabs on the palm-rest assembly until it pops out using a spudger.
    • Lift the computer base slightly towards you and push the release tabs on the palm-rest assembly until it pops out using a spudger.

  14. Turn the computer over and open the display as far as possible. Using a plastic spudger, pry up along the edges of the palm-rest assembly. Gently lift the palm-rest assembly.
    • Turn the computer over and open the display as far as possible.

    • Using a plastic spudger, pry up along the edges of the palm-rest assembly.

    • Gently lift the palm-rest assembly.

  15. Lift the connector latch and disconnect the power-button board cable from the system board. Identified as a cable with a blue tab. Lift the palm-rest assembly off the computer base. Lift the palm-rest assembly off the computer base.
    • Lift the connector latch and disconnect the power-button board cable from the system board. Identified as a cable with a blue tab.

    • Lift the palm-rest assembly off the computer base.

  16. Disconnect the touch pad cable from the touch pad. Disconnect the touch pad cable from the touch pad.
    • Disconnect the touch pad cable from the touch pad.

  17. Remove (4) 3 mm Phillips head screws securing the touch pad to the palm rest assembly using a Phillips # 0 screwdriver. Lift up and remove the touch pad from the palm rest assembly. Lift up and remove the touch pad from the palm rest assembly.
    • Remove (4) 3 mm Phillips head screws securing the touch pad to the palm rest assembly using a Phillips # 0 screwdriver.

    • Lift up and remove the touch pad from the palm rest assembly.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Adam Russell

Member since: 09/26/2016

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USF Tampa, Team 14-2, Eyestone Fall 2016 Member of USF Tampa, Team 14-2, Eyestone Fall 2016

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