Introduction

This guide will show the user how to replace a heat-sink assembly with a damaged or broken fan on a Dell Alienware 13 laptop.

Image 1/1: Close the device and turn the device over.
  • Working on an electrical device while plugged in can cause injury due to electrical shock. Ensure that all external power is disconnected from the device.

  • Close the device and turn the device over.

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Image 1/1: The (2) screws are attached to the base panel with retaining clips and won't completely detach from the panel.
  • Remove (2) 5 mm Phillips head screws attaching the small access panel to the base using a Phillips # 1 screwdriver.

  • The (2) screws are attached to the base panel with retaining clips and won't completely detach from the panel.

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Image 1/3: Image 2/3: Image 3/3:
  • Remove the small access panel using a heavy duty spudger.

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  • Disconnect the battery cable from the battery cable terminal.

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  • Remove (4) 6 mm Phillips head screws from the solid-state metal drive bracket, using a Phillips # 1 screwdriver.

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  • Grab the pull tab to pivot the solid-state drive bracket upwards. Remove the bracket from the computer base.

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  • Using the pull tab, disconnect the black solid-state drive cable from the system board.

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  • Remove (2) 3 mm Phillips head screws, using a Phillips # 0 screwdriver, that connect the solid-state drive assembly to the computer base.

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  • Lift up on the solid-state drive assembly to remove it from the computer base.

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Image 1/2: The latches that connect the cables to the system board are very delicate. Handle with care to avoid damaging them. Image 2/2: The latches that connect the cables to the system board are very delicate. Handle with care to avoid damaging them.
  • Locate two cables labeled, "KB Backlight" (orange) and "KB Membrane" (black). Lift up on the latches to disconnect the cables from the system board.

  • The latches that connect the cables to the system board are very delicate. Handle with care to avoid damaging them.

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Image 1/3: Remove (4) 8 mm Phillips head screws using a Phillips # 1 screwdriver. Image 2/3: Remove (2) 7 mm Phillips head screws using a Phillips # 1 screwdriver. Image 3/3: Remove (2) 7 mm Phillips head screws using a Phillips # 1 screwdriver.
  • Remove (8) 9 mm Phillips head screws using a Phillips # 1 screwdriver, that secures the palm-rest assembly to the computer base.

  • Remove (4) 8 mm Phillips head screws using a Phillips # 1 screwdriver.

  • Remove (2) 7 mm Phillips head screws using a Phillips # 1 screwdriver.

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  • Lift the computer base slightly towards you and push the release tabs on the palm-rest assembly until it pops out using a spudger.

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Image 1/3: Using a plastic spudger, pry up along the edges of the palm-rest assembly. Image 2/3: Gently lift the palm-rest assembly. Image 3/3: Gently lift the palm-rest assembly.
  • Turn the computer over and open the display as far as possible.

  • Using a plastic spudger, pry up along the edges of the palm-rest assembly.

  • Gently lift the palm-rest assembly.

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Image 1/3: Lift the palm-rest assembly off the computer base. Image 2/3: Lift the palm-rest assembly off the computer base. Image 3/3: Lift the palm-rest assembly off the computer base.
  • Lift the connector latch and disconnect the power-button board cable from the system board. Identified as a cable with a blue tab.

  • Lift the palm-rest assembly off the computer base.

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Image 1/3: Remove (2) 3 mm Phillips head screws, using a Phillips head #0 screwdriver, that secure the hinge caps to the display hinges. Image 2/3: Slide and lift the hinge caps off the display hinges. Image 3/3: Slide and lift the hinge caps off the display hinges.
  • Open the display as far as possible.

  • Remove (2) 3 mm Phillips head screws, using a Phillips head #0 screwdriver, that secure the hinge caps to the display hinges.

  • Slide and lift the hinge caps off the display hinges.

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Image 1/2: Remove (1) 2 mm Phillips head screw, using a Phillips head # 0 screwdriver, that secures the wireless-card bracket to the wireless card. Image 2/2: Remove (1) 2 mm Phillips head screw, using a Phillips head # 0 screwdriver, that secures the wireless-card bracket to the wireless card.
  • Close the display and turn the computer over.

  • Remove (1) 2 mm Phillips head screw, using a Phillips head # 0 screwdriver, that secures the wireless-card bracket to the wireless card.

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  • Disconnect the antenna cables from the wireless card using a heavy duty spudger. The wires can be removed by applying a force directed upward, away from the device.

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Image 1/3: Peel off the adhesive tapes that secure the antenna cables to the system board. Image 2/3: Make note of how the cables are routed before removing any cables from their routing guide. Image 3/3: Make note of how the cables are routed before removing any cables from their routing guide.
  • Turn the computer over and open the display.

  • Peel off the adhesive tapes that secure the antenna cables to the system board.

  • Make note of how the cables are routed before removing any cables from their routing guide.

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Image 1/3: Disconnect the logo-board cable from the system board. Image 2/3: Remove the antenna cables, display cable, and logo-board cable from the routing guides on the display hinges. Image 3/3: Remove the antenna cables, display cable, and logo-board cable from the routing guides on the display hinges.
  • Lift the connector latch and disconnect the display cable from the system board.

  • Disconnect the logo-board cable from the system board.

  • Remove the antenna cables, display cable, and logo-board cable from the routing guides on the display hinges.

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Image 1/3: Lift the display assembly off the computer base. Image 2/3: Lift the display assembly off the computer base. Image 3/3: Lift the display assembly off the computer base.
  • Remove (4) 8 mm Phillips head screws, using a Phillips # 1 screwdriver, that secure the display assembly to the computer base.

  • Lift the display assembly off the computer base.

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Image 1/2: Lift and remove the power adapter port bracket. Image 2/2: Lift and remove the power adapter port bracket.
  • Remove the (2) 6 mm Phillips head screws securing the power adapter port bracket with a #1 Phillips screwdriver.

  • Lift and remove the power adapter port bracket.

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Image 1/1:
  • Lift up and remove the power adapter port from the computer base.

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  • Disconnect the speaker cable connector from the service board.

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Image 1/3: Lift up on the service board assembly using a heavy duty spudger and slide the board towards the battery to remove from the base. Image 2/3: Lift up on the service board assembly using a heavy duty spudger and slide the board towards the battery to remove from the base. Image 3/3: Lift up on the service board assembly using a heavy duty spudger and slide the board towards the battery to remove from the base.
  • Remove (3) 6 mm Phillips head screws securing the service board with a #1 Phillips screwdriver.

  • Lift up on the service board assembly using a heavy duty spudger and slide the board towards the battery to remove from the base.

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Image 1/3: Oils from hands can reduce the efficiency of the heat transfer capabilities. Avoid direct contact with the heat transfer areas as much as possible. Image 2/3: Disconnect (2) fan cables attaching the fans to the motherboard. Image 3/3: Disconnect (2) fan cables attaching the fans to the motherboard.
  • The heat-sink assembly can get very hot during computer use. Let the computer cool off before touching the heat-sink assembly.

  • Oils from hands can reduce the efficiency of the heat transfer capabilities. Avoid direct contact with the heat transfer areas as much as possible.

  • Disconnect (2) fan cables attaching the fans to the motherboard.

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Image 1/2: Remove the (7) 3 mm Phillips head screws attaching the heat-sink assembly to the system board with a #0 Phillips screwdriver. Image 2/2: Lift up and remove the heat-sink assembly.
  • Turn the system board over.

  • Remove the (7) 3 mm Phillips head screws attaching the heat-sink assembly to the system board with a #0 Phillips screwdriver.

  • Lift up and remove the heat-sink assembly.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Adam Russell

Member since: 09/26/2016

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USF Tampa, Team 14-2, Eyestone Fall 2016 Member of USF Tampa, Team 14-2, Eyestone Fall 2016

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