Introduction

If the label-maker's keys are unresponsive, you may need to replace the keypad. This guide provides the replacement steps.

Tools

No tools required.

Place the device face-down to access the battery compartment.
  • Place the device face-down to access the battery compartment.

Remove the compartment cover to reveal the batteries. Remove the 6 old batteries.
  • Remove the compartment cover to reveal the batteries. Remove the 6 old batteries.

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To open the cartridge compartment, simply lift on the front of the device.
  • To open the cartridge compartment, simply lift on the front of the device.

Using a Phillips head screwdriver, remove the four 1.3mm Phillips #0 screws from the cartridge compartment and two 1.2mm Phillips #0 screws from the battery compartment. Using a Phillips head screwdriver, remove the four 1.3mm Phillips #0 screws from the cartridge compartment and two 1.2mm Phillips #0 screws from the battery compartment.
  • Using a Phillips head screwdriver, remove the four 1.3mm Phillips #0 screws from the cartridge compartment and two 1.2mm Phillips #0 screws from the battery compartment.

Using a spudger or other tool, lift and remove the front of the device. This should be done all around the device to ensure the two parts split correctly.
  • Using a spudger or other tool, lift and remove the front of the device. This should be done all around the device to ensure the two parts split correctly.

Gently remove the rubber keyboard from the device. Gently remove the rubber keyboard from the device. Gently remove the rubber keyboard from the device.
  • Gently remove the rubber keyboard from the device.

Conclusion

To reassemble your device, follow these instructions in reverse order.

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