Introduction

If the buttons on your CRKD NEO S CK24NS controller are unresponsive or not functioning properly, use this guide to replace them.

Over time, dirt or sediment can build up under the buttons, causing them to become unresponsive. Use a cotton swab lightly dipped in isopropyl alcohol to clean around the edges and gaps of the buttons. Let the alcohol evaporate naturally before testing the buttons again. If they still don’t function, follow this guide to disassemble your controller and replace the faulty buttons with new ones.

Ensure the controller is powered off and disconnected from any power source before beginning the repair.

What you need

Step 1 Motherboard

CRKD NEO S CK24NS Button Replacement, Motherboard: step 1, image 1 of 1

Turn the CRKD NEO S CK24NS upside down with the front-facing buttons facing downward.

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Step 2

CRKD NEO S CK24NS Button Replacement: step 2, image 3 of 3

Use a 1.5 mm Hex screwdriver to remove the eight 1.5 mm Hex screws from the back of the controller.
Carefully lift off the back panel and set it aside.

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Step 3

CRKD NEO S CK24NS Button Replacement: step 3, image 3 of 3

Remove the four 2.5 mm screws holding the motherboard in place using a Phillips #0 screwdriver.
Take out the white plastic pieces connected to the motherboard with tweezers.
Gently lift the motherboard and set it aside.
If the small red plastic piece next to the audio jack falls out, don’t worry. You can pop it back into place during reassembly.

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Step 4 Button

CRKD NEO S CK24NS Button Replacement, Button: step 4, image 1 of 2

CRKD NEO S CK24NS Button Replacement, Button: step 4, image 2 of 2

Depending on the button(s) you want to replace, lift them out with a pair of tweezers and put the new buttons in.
Make sure the controller is facedown because the buttons will fall out.

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