Introduction

This guide will show how to remove the 4 screws that are holding the two parts of the casing together and how to separate the casing for replacement.

Four round, plastic plugs are located on the back of the device. Using a metal spudger, carefully pry up the plastic covers.
  • Four round, plastic plugs are located on the back of the device.

  • Using a metal spudger, carefully pry up the plastic covers.

    • The covers are all glued on, so be careful not to scar the casing when prying them off. If possible, use a spudger or plastic opening tool to remove them.

hi i just finished prying apart those round buttons. it is very important to know if you dont want to mangle the button trying to pry it loose. if your looking down at the four buttons the inside part of all the four round circles is where you put a thin small tool, that is where the opening is to eventually pull up the whole thing without having to mangle the circle. so if your looking at the four circles the opening will be in the part of circle where all rounds face each other inward i hope this helps

art - Reply

Note that the torx plus is a 5 star tool, and was the size 15 for me. Make sure you don't purchase the common 6 sided star tool.

Mark - Reply

Knowing you have to replace battery, why are the %#*@ things glued on? Just sayin’

Toni - Reply

Knowing battery needs to be replaced, why are these things glued??

Toni - Reply

Not a tool to remove! Why’re they glued in the first place?

Toni - Reply

I’ve ruined perfectly good tools!

Toni - Reply

This has become stupid! Posting comments that never appear!

Toni - Reply

Should be effing impossible!

Toni - Reply

Sorry, just now found them! Honestly, this can become impossible!

Toni - Reply

Deck the Halls
With tools and Fix Kits
Remove the four 1.8 cm Torx Plus TR screws from the outer case. Remove the four 1.8 cm Torx Plus TR screws from the outer case.
  • Remove the four 1.8 cm Torx Plus TR screws from the outer case.

the torque sizing bit would be the number 5 torque bit which will fit in the screw to unscrew it

art - Reply

My experience required a number 15 torx plus head.

This was a 5 sided star, not a 6 sided star.

Mark - Reply

It's NOT torx plus. It's torx SECURITY. Torx Plus is designed for high torque situations. The bit with the hole in the middle is Torx Security.

Dennis Lupatsky - Reply

Ok,how much more complicated can this get?

Toni - Reply

Carefully open up the casing. The top button pad may need to be re-glued upon installing the new casing.
  • Carefully open up the casing.

    • The top button pad may need to be re-glued upon installing the new casing.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

6 other people completed this guide.

9 Comments

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weller - Reply

When I search for a 1.8 cm Torx Plus TR drill bit, I see a whole set from Amazon. Is there a particular number or head size just so I can purchase one drill bit?

jwm82 - Reply

Hey, did you find out what size screwdriver you need?

kestis155 -

yes its the number 5 torque

art -

dose anyone know where to buy the outer casing for these? i need a mint colored one.

idixon16 - Reply

I need more information on the Torx Plus bit can you provide the exact size as you used. The 1.8cm is not easy to search for. Brand and exact size number would help.

Joseph - Reply

yes its the number 5 torque to fit the screw perfectly

art -

Can we get some details on the battery, like dimensions, mAh, voltage? Hopefully it isn't some proprietary thing, I still can't even get my screw covers off, Bose really prefers we all purchase new ones instead of repair it. I have used all of my various spudgers and iSesame's, maybe I have to hot glue a chop stick in the middle of each cover and pull them off like that? Hard to get leverage in those tiny crevices.

Matt - Reply

did anyone ever figure out where to buy the housing/casing?

Humair Madhani - Reply

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