Introduction
Before you replace your touch pad, make sure to plug an external mouse in. If you have never opened your laptop up, the back cover may not easily open.
What you need
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Unscrew the 10 5 mm #1 Phillips head screws in the corners of your laptop using the Phillips #1 screwdriver.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
Team
Purdue University Northwest, Team S4-G4, Hingst Spring 2019 Member of Purdue University Northwest, Team S4-G4, Hingst Spring 2019
PNW-HINGST-S19S4G4
4 Members
5 Guides authored
5 Comments
My zenbook wifi stopped working. The device manager did not recognize the wifi card. I opened the case and removed the wifi card and reinserted it. Wifi now works.
During this process the touchpad cable came loose. I opened the case again but I cant get the cable to stay in place. The tiny black clip at the cable connection does not secure the cable/ribbon. Any ideas?
Hello, I need to replace my trackpad on similar model UX362FA. I can’t find the spare part for it, any idea of a place where I could buy i ? Thanks.
BTW my problem with touchpad was the plastic protection layer that’s supposed to be removed. It doesn’t look like it can be removed but it is.
How often is it that a non functioning track pad is fixed with a hardware replacement such as this? What other causes might there be?
I dont know how I solved problem with the touchpad that I had few months after I bought this ZenBook in 2019, but after that it works fine sometimes. But earnestly, I have to say that - I didn't use it so much. I used this lap-top mostly for watching films and tv series (because I can manage bigger subtitles with VLC player), and recently, a few days ago, it stopped working again. I brought it to official service two days ago and they asked me for 100 dollars for replacing the touchpad. I am very, very disappointed with the quality of this Asus product. I do not recommend it to anyone and I am not willing to buy an Asus laptop any more. My friend, when I was looking to buy a new laptop, convinced me to buy a MacBook and I feel huge, huge sorrow for my bad decision to buy an Asus ZenBook. Shame on Asus!!!!!!
