Introduction

Faulty or failing RAM can cause a variety of issues, from random crashing to a total loss of power. This guide will walk you through locating and replacing your laptop's RAM.

Power off and unplug your laptop, then turn it over.
  • Power off and unplug your laptop, then turn it over.

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Slide the battery release latch all the way to the right. This will cause the battery to "pop" out slightly.
  • Slide the battery release latch all the way to the right. This will cause the battery to "pop" out slightly.

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Remove the battery from its compartment.
  • Remove the battery from its compartment.

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Lift up the rubber stopper on the backplate to expose one Phillips screw. Unscrew it until it becomes loose. This screw is permanently connected to the backplate and cannot be removed. Unscrewing it only allows you to remove the backplate from the laptop.
  • Lift up the rubber stopper on the backplate to expose one Phillips screw. Unscrew it until it becomes loose.

    • This screw is permanently connected to the backplate and cannot be removed. Unscrewing it only allows you to remove the backplate from the laptop.

    • The backpate is the plastic plate on the underside of the laptop that covers some of its easily accessible internal components.

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Use an opening tool to pry up the backplate along its edges, then remove it.
  • Use an opening tool to pry up the backplate along its edges, then remove it.

    • You may need to apply some force when prying up the backplate.

  • Keep in mind: During reassembly, replace the backplate starting from the bottom.

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During the recycling process, this laptop lost some of its parts. In this step, its top two RAM modules are missing. Remove each RAM module one at a time by sliding them downward out of their slots.
  • During the recycling process, this laptop lost some of its parts. In this step, its top two RAM modules are missing.

  • Remove each RAM module one at a time by sliding them downward out of their slots.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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