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Arlo Ultra 2 Camera Lens Replacement

Introduction

If the camera lens on your Arlo Ultra 2 is not functioning properly. For issues such as a blurry image you will want to refer to the troubleshooting guide before replacing the Camera lens. In this guide you will replace the camera lens on your Arlo Ultra 2 camera. The camera lens is what records on the Arlo Ultra 2, and if it is not working properly it's important that it be replaced if the troubleshooting steps did not resolve your problem.

What you need

  1. Arlo Ultra 2 Camera Lens Replacement, Battery: step 1, image 1 of 2 Arlo Ultra 2 Camera Lens Replacement, Battery: step 1, image 2 of 2

    • Press the button on the bottom of the camera to release the case.

    • Pull the white case off of camera.

    Edit

  2. Arlo Ultra 2 Camera Lens Replacement: step 2, image 1 of 1

    • Pull the white cube shaped battery from the back to remove it from camera.

    Edit

  3. Arlo Ultra 2 Camera Lens Replacement, Speaker: step 3, image 1 of 2 Arlo Ultra 2 Camera Lens Replacement, Speaker: step 3, image 2 of 2

    • Use a Phillips #0 screwdriver to remove the four 20.0 mm screws from the battery cavity. They are found in each corner.

    Edit

  4. Arlo Ultra 2 Camera Lens Replacement: step 4, image 1 of 2 Arlo Ultra 2 Camera Lens Replacement: step 4, image 2 of 2

    • Using the spudger, loosen and remove the camera faceplate.

    Edit

  5. Arlo Ultra 2 Camera Lens Replacement: step 5, image 1 of 2 Arlo Ultra 2 Camera Lens Replacement: step 5, image 2 of 2

    • Using the spudger, loosen and remove the back casing to expose the camera hardware.

    Edit

  6. Arlo Ultra 2 Camera Lens Replacement: step 6, image 1 of 2 Arlo Ultra 2 Camera Lens Replacement: step 6, image 2 of 2

    • Very gently, pry the circuit boards apart from the white connector, removing the upper circuit board.

    Edit

  8. Arlo Ultra 2 Camera Lens Replacement: step 7, image 1 of 2 Arlo Ultra 2 Camera Lens Replacement: step 7, image 2 of 2

    • Use a Phillips #00 screwdriver to remove two 5.0 mm screws from the metal bracket.

    • Use a spudger to separate the long metal bracket.

    • There is an arrow etched into the bracket. It points towards the top of the camera. This is important when reassembling the camera.

    Edit

  9. Arlo Ultra 2 Camera Lens Replacement: step 8, image 1 of 3 Arlo Ultra 2 Camera Lens Replacement: step 8, image 2 of 3 Arlo Ultra 2 Camera Lens Replacement: step 8, image 3 of 3

    • Use the tip of a spudger or your fingernail to flip up the small locking flap on each ZIF connector. Then, you can safely pull the cables out.

    • Be sure to pry up on the hinged flap, not the connector socket.

    Edit

  10. Arlo Ultra 2 Camera Lens Replacement: step 9, image 1 of 2 Arlo Ultra 2 Camera Lens Replacement: step 9, image 2 of 2

    • Use a spudger to carefully push on each side of the speaker cable connector until it's out of its socket.

    Edit

  11. Arlo Ultra 2 Camera Lens Replacement: step 10, image 1 of 1

    • Remove the small green circuit board.

    Edit

  12. Arlo Ultra 2 Camera Lens Replacement: step 11, image 1 of 3 Arlo Ultra 2 Camera Lens Replacement: step 11, image 2 of 3 Arlo Ultra 2 Camera Lens Replacement: step 11, image 3 of 3

    • Feed the speaker cable through the opening to remove the speaker.

    Edit

  13. Arlo Ultra 2 Camera Lens Replacement, Camera Lens: step 12, image 1 of 3 Arlo Ultra 2 Camera Lens Replacement, Camera Lens: step 12, image 2 of 3 Arlo Ultra 2 Camera Lens Replacement, Camera Lens: step 12, image 3 of 3

    • Use a Phillips #00 screwdriver to remove the two 5.0 mm screws from both sides of the metal plate.

    • Pry the metal plate away from circuit board underneath.

    • There is a small amount of blue putty in between the metal plate and the circuit board.

    Edit

  14. Arlo Ultra 2 Camera Lens Replacement: step 13, image 1 of 3 Arlo Ultra 2 Camera Lens Replacement: step 13, image 2 of 3 Arlo Ultra 2 Camera Lens Replacement: step 13, image 3 of 3

    • Use a spudger to remove the entire green circuit board with lens attached.

    Edit

  15. Arlo Ultra 2 Camera Lens Replacement: step 14, image 1 of 3 Arlo Ultra 2 Camera Lens Replacement: step 14, image 2 of 3 Arlo Ultra 2 Camera Lens Replacement: step 14, image 3 of 3

    • Use a Phillips #00 screwdriver to remove three black 5.0 mm screws from back of the circuit board.

    • Separate the lens from the circuit board.

    • There is a small cord connecting the lens and circuit board.

    Edit

  16. Arlo Ultra 2 Camera Lens Replacement: step 15, image 1 of 2 Arlo Ultra 2 Camera Lens Replacement: step 15, image 2 of 2

    • Use a spudger to carefully push on each side of the white cable connector to remove it from the socket and separate the camera lens from the board.

    Edit

  17. Arlo Ultra 2 Camera Lens Replacement: step 16, image 1 of 3 Arlo Ultra 2 Camera Lens Replacement: step 16, image 2 of 3 Arlo Ultra 2 Camera Lens Replacement: step 16, image 3 of 3

    • Use a Phillips #00 screwdriver to remove the two 4.0 mm screws from the side of the lens body.

    Edit

  18. Arlo Ultra 2 Camera Lens Replacement: step 17, image 1 of 3 Arlo Ultra 2 Camera Lens Replacement: step 17, image 2 of 3 Arlo Ultra 2 Camera Lens Replacement: step 17, image 3 of 3
    Tool used on this step:
    Tweezers
    $4.99
    Buy

    • Use the blunt tweezers to remove the focus motor control insert from the main lens body.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

6 Comments

Any ideas on where to get the lens ordered?

Jerald Buechler - Reply

I called Arlo and they said they don’t sell a replacement. I couldn’t find it anywhere online either. Does anybody know where to get a replacement?

Barry Bonds - Reply

My was badly scratched and I would like to replace the lens but I can't find any arlo lenses for sale. Plenty other ones but not arlo one.

Karol jar - Reply

Has anyon found where to buy a replacement lens? Mine is cracked and unusable without a new lens.

Digit Holder - Reply

My Arlo ultra lens fell out and smashed whilst swapping out the battery, the inertia from the tap dislodged the poorly fix lens, now I cant find a replacement

Paul Heslin - Reply

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