Introduction

This repair would be necessary if the plastic drive gears within the AmazonBasics stripped, meaning the teeth were either ground down or broke off. A telltale sign of this is if you can hear the motor spinning, but the shredding blades do not move.

Remove the shredder assembly from the paper scrap bin.
  • Remove the shredder assembly from the paper scrap bin.

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Remove the two 10mm PH1 screws holding the small black panel in place.
  • Remove the two 10mm PH1 screws holding the small black panel in place.

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Remove the six 14mm PH1 screws holding the bottom cover in place. Remove the cover by lifting straight upwards.
  • Remove the six 14mm PH1 screws holding the bottom cover in place.

  • Remove the cover by lifting straight upwards.

  • One of the screws will be hidden beneath a warranty sticker. Simply push the head of the screwdriver through the sticker to access the screw.

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Remove the blade/motor assembly from the top cover by lifting straight upwards. Do not disconnect any wiring just yet.
  • Remove the blade/motor assembly from the top cover by lifting straight upwards. Do not disconnect any wiring just yet.

  • The blades are sharp. Coming into contact with them may result in injury.

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Remove the five 8mm PH2 screws from the bracket holding the gears in place. Remove the five 8mm PH2 screws from the bracket holding the gears in place.
  • Remove the five 8mm PH2 screws from the bracket holding the gears in place.

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Use a metal spudger to pry the bracket from the main shredder assembly.
  • Use a metal spudger to pry the bracket from the main shredder assembly.

  • If the bracket is attached too tightly for the spudger, carefully use a metal screwdriver to pry it loose.

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Remove the two plastic drive gears from the shredder assembly by lifting straight upwards. Remove the two plastic drive gears from the shredder assembly by lifting straight upwards.
  • Remove the two plastic drive gears from the shredder assembly by lifting straight upwards.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

William Foley

Member since: 03/25/2016

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