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Introduction

Before using this guide, refer to the two trouble shooting pages:

Alienware AW510H Microphone Does Not Pick Up Sound

Alienware AW510H Audio Has Unbalanced Sound

If after trouble shooting, the device is still unusable because the headphones do not seem to be receiving power, you may want to replace the motherboard. You may want to do this because the motherboard supplies all the power.

CAUTION: This process involves soldering. Review this soldering technique guide for guidance.

What you need

Step 1 Earpad Cushions

Alienware AW510H Motherboard Replacement, Earpad Cushions: step 1, image 1 of 1

Hold the earcup with one hand and firmly grip the ear pad with the other.

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Step 2

Alienware AW510H Motherboard Replacement: step 2, image 3 of 3

Rotate the earcup counter-clockwise before pulling it away from the headset.

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Step 3 Microphone Assembly

Alienware AW510H Motherboard Replacement, Microphone Assembly: step 3, image 1 of 2

Alienware AW510H Motherboard Replacement, Microphone Assembly: step 3, image 2 of 2

Remove the four 8.5mm screws found on the base of the ear cup housing using a Phillips #0 screwdriver.

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Step 4

Gently remove the plastic shell.

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Step 5

Remove the 5mm screw from the microphone cover using a Phillips #1 screwdriver.
Follow the microphone boom connection to the driver and motherboard.
The microphone is located on the left side, retractable and bendable.

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Step 6

If there is a protective plastic or glue coating on top of the solder, scrape it off using a metal spudger before soldering.

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Step 7

Use a soldering iron to disconnect the wire connecting the microphone to the motherboard.

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Step 8

Alienware AW510H Motherboard Replacement: step 8, image 3 of 3

Pull the old microphone assembly out of the housing.
If the mechanism is stuck inside, gently push it out from inside the housing, perhaps with the help of tweezers or small needle nose pliers.