HP Pavilion Gaming 15 Ec Maintenance And Service Guide
Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC
© Copyright 2019 HP Development Company, L.P .
AMD, Ryzen, Radeon, and Radeon Vega are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. NVIDIA, GeForce, and Optimus are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. SDHC, SDXC, and microSD are trademarks or registered trademarks of SD-3C LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Miracast is a registered trademark of the Wi-Fi Alliance.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2019
Document Part Number: L83493-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.
To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides .
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.
For any further information or to request a full refund of the price of the computer, please contact your seller.
Safety warning notice
CAUTION: To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by applicable safety standards.
Table of contents
Table Caption: This table is a table of contents, divided into two columns, detailing sections and page numbers for a computer's product description and illustrated parts catalog.
Table Caption: This table of contents outlines sections related to packaging and transport, removal and replacement procedures for customer self-repair and authorized service provider parts, and using BIOS setup utility and HP PC Hardware Diagnostics.
Table Caption: This table of contents outlines the latter sections of a manual, covering hardware diagnostics, system recovery and backup procedures, technical specifications, power cord requirements, and recycling information, concluding with an index. It details various methods for diagnosing hardware issues, recovering the operating system, and managing system data, with specific mentions of HP tools and select product features.
1 Product description
Table 1-1 Product components and their descriptions
| Category | Description |
|---|---|
| ProductName | HPPavilion Gaming 15 Laptop PC |
| Model numbers: 15-ec0xxx, 15z-ec000 | |
| Processor | AMD® Ryzen™ 7 3750H (2.3 GHz, turbo up to 4.0 GHz), 2400 MHz/6 MBL2+L3cache, quad core, 35 W |
| AMDRyzen 5 3550H (2.1 GHz, turbo up to 3.7 GHz), 2400 MHz/6 MBL2+L3cache, quad core,35W | |
| Graphics | Internal graphics |
| AMDRadeon™ RX Vega 10 Graphics (Ryzen 7 processor) | |
| AMDRadeon Vega™ 8 Graphics (Ryzen 5 processor) | |
| Hybrid graphics | |
| NVIDIA® GeForce® GTX 1660Ti with up to 6 GB of dedicated video memory | |
| NVIDIA GeForce GTX 1650 with up to 4 GB of dedicated video memory | |
| NVIDIA GeForce GTX 1050 with up to 3 GB of dedicated video memory | |
| Supports HD decode, DX12, and HDMI | |
| Supports Optimus™ | |
| Supports MRcompatible (60 Hz frame) | |
| Display panel | 39.6 cm(15.6 in) full high-definition (FHD) (1920 × 1080), antiglare, narrow bezel |
| SVA 45%NTSC, 220 nits, eDP 1.2 without PSR, slim | |
| UWVA45%NTSC, 250 nits, eDP 1.2 without PSR, slim | |
| UWVA72%NTSC, 300 nits, eDP 1.2 without PSR, ultraslim | |
| UWVA72%NTSC, 300 nits, eDP 1.4 + PSR, 144 Hz, ultraslim | |
| Memory | TwoSODIMMslots, customer accessible/upgradeable |
| DDR4-2400 dual channel support (DDR4-3200 bridge to DDR4-2666, DDR4-2666 downgrade to DDR4-2400) | |
| Supports up to 32 GB maximum system memory in the following configurations: | |
| ● 16 GB (16 GB × 1 or 8 GB × 2) | |
| ● 12 GB (8 GB × 1 + 4 GB × 1) | |
| ● 8 GB (8 GB × 1 or 4 GB × 2) | |
| Storage | Supports 7.0 mm/7.2 mm,2.5 in SATA hard drives |
| Support for solid-state drive + hard drive | |
| Support for NGFF M.2 solid-state drive with SATA/PCIe co-layout port |
Table Caption: This table outlines the product components and their descriptions for the HPPavilion Gaming 15 Laptop PC, detailing specifications for the processor, graphics, display, memory, and storage.
Table 1-1 Product components and their descriptions (continued)
Table Caption: This table lists product components and their detailed descriptions, covering storage options, audio features, video capabilities, networking, sensors, wireless connectivity, and various ports.
Table