Support Questions Ask a Question

Troubleshooting ¶ 

To troubleshoot your Xbox Wireless Receiver, refer to this troubleshooting guide.

Background and Identification ¶ 

Note: 2013-2014 controllers may require a firmware upgrade to use this adapter. PC support was nonexistent on early controllers or limited on later firmware.

The Xbox One Wireless receiver was introduced by Microsoft in 2015. This was released 1 year after Microsoft officially supported PC connectivity on all Xbox One controllers.

The best way to identify the old version of the Xbox One Wireless Adapter is the form factor. The older receiver with Windows 7/8.x compatibility is much larger then the Windows 10 exclusive version.

Drivers ¶ 

Note: Like many Xbox accessories on Windows 7/8.x, there are known automatic driver detection issues. This receiver is no exception.

Manual driver fix ¶ 

If you are having problems with automatic installation when this receiver is plugged in, refer to these guides to manually correct the problem.

Driver location (Manual installation) ¶ 

Microsoft Update Catalog

Driver needed:

  • Windows 7/8.x: Microsoft - Net - 1/1/2015 12:00:00 AM - 6.3.9600.16384)
  • Win10: Xbox Wireless Adapter for Windows (pick the newest version)

Additional information ¶ 

Where to purchase ¶ 

General information ¶ 

View Statistics:

Past 24 Hours: 1

Past 7 Days: 28

Past 30 Days: 123

All Time: 1,051