These are some common tools used to work on this device. You might not need every tool for every procedure.
For issues with your device please refer to our troubleshooting page at
Background and Identification
The Vtech Move and Crawl Ball is an older version of the Light and Move Learning Ball. This device can most easily differentiated by the ribbons on the ball. The Move and Crawl Ball has ribbons near the top of the ball, while the Light and Move Learning Ball has ribbons near the middle. The Move and Crawl Ball has multiple animal and numbered shape buttons that play songs, talk, and light up when they are pressed. There is also a movement feature, as well as audio and visual features that entice
infants and toddlers to follow the ball.
Common problems with this device include sound failure, repeating/skipping songs, function failure (buttons do not work). Also, batteries die quickly in this device.