You can find a number of common problems and their solutions here.

The Magna Outreach is a 21 speed mountain bicycle with 26-inch wheels, full suspension, steel frame, and Shimano shifter/derailleur.

It can be easily identified by its prominent Magna and Outreach decals located on the frame, as well as its 8206-96TJ model number.

Official Owner's Manual

Wikipedia: Mountain Bike

iFixit: Mountain Bike

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