Logitech USB Headset H570e Stereo Repair

The Logitech USB Headset H570e Stereo is a wired USB headset designed for business and unified-communications use, offering stereo audio and a noise‑canceling boom microphone for clearer calls. It uses durable materials in its headband, boom, and earcup housings intended for frequent daily use, with foam ear pads for comfort. Key features include a flexible noise‑canceling microphone, inline volume and mute controls, and a USB‑A connection for plug‑and‑play compatibility with most desktops and laptops.

The Logitech USB Headset H570e Stereo can be identified by the model number (M/N A-00064). The model label is on the headset and by its single USB‑A cable and molded inline control pod (volume/mute). This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Model: Logitech H570e (USB Headset Stereo)
• Manufacturer: Logitech
• Connectivity: Wired USB-A (plug-and-play)
• Audio Channel: Stereo
• Microphone: Noise-canceling unidirectional boom microphone (fixed/flexible)
• Controls: Inline control pod with volume up/down and mute switch
• Earcup/Pad Material: Soft foam ear pads with durable plastic earcup housings
• Headband: Adjustable headband with reinforced construction (durable materials)
• Compatibility: Compatible with Windows, macOS, Linux and major UC platforms via USB audio (plug-and-play)
• Cable Length: Cable with molded USB-A connector (manufacturer-stated length varies by SKU; typical ~1.8–2.0 m)
• Weight: Lightweight headset (typical retail spec: ~100 g; varies by unit)

Common repair-relevant faults include no audio or no microphone pickup, intermittent audio due to damaged cable, and detached ear pads or headband wear. Diagnose by testing the USB connector in multiple ports/devices, checking operating system audio input/output selection, inspecting the cable and inline control for visible damage, and swapping ear pads to isolate mechanical wear.

For additional troubleshooting help, visit: Visit https://support.logi.com for drivers, FAQs and contact options.

Limited hardware warranty (typically 1 year; terms and length vary by region).

• https://support.logi.com/hc/en-us/articl...