Logitech MIXAMP PRO TR GEN4 PS4 Repair

The MIXAMP PRO TR GEN4 PS4 is a console-focused external audio mixer designed to route and mix game and chat audio for PlayStation systems. The unit uses a durable metal/aluminum chassis and reinforced plastic controls to withstand frequent use in gaming setups. Key features include game/chat balance control, optical and USB connectivity, onboard EQ presets, and microphone sidetone. Logitech's support documentation for related MixAmp models notes limited software/firmware support and recommends using current Logitech/Logi software for supported devices.

The Logitech MIXAMP PRO TR GEN4 PS4 can be identified by the model number (M/N A00084). The model label is on the underside of the unit. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Product Family: MixAmp PRO TR (PlayStation-focused external audio mixer)
• Compatible Platforms: PlayStation 4 (PS4) - optimized for console audio mixing
• Connectivity: USB (console/PC connection), Optical (TOSLINK) input/output, 3.5 mm headset jack
• Controls: Front-mounted Game/Chat balance knob, volume controls, EQ/preset buttons
• Chassis Materials: Durable aluminum top plate with reinforced ABS plastic housing and rubber feet
• Power: USB-powered from console or host device (no internal battery)
• Audio Features: Onboard equalizer presets, microphone sidetone, surround virtualization (model-dependent)
• Firmware / Software: Support documentation indicates legacy firmware tools are deprecated; users are advised to consult Logitech support and Logi Options+ where applicable
• Spare Parts / Model Numbers: Logitech support page for MixAmp PRO TR Gen3 lists no spare parts; specific internal component model numbers are not published on the referenced support page

Common repair-relevant faults include loss of audio (often caused by faulty USB/optical cables or incorrect console input selection) and intermittent power. Diagnose by checking USB and optical connections, testing with known-good cables and alternate hosts, verifying console audio routing, and power-cycling the MixAmp; firmware update tools for older MixAmp models are deprecated per Logitech support.

For additional troubleshooting help, visit: Visit https://support.logi.com for product support, contact options, and guidance. The referenced Logitech support page for MixAmp products contains limited downloads and advises contacting support for assistance.

Refer to Logitech's warranty information page for regional warranty terms; the support content suggests checking Logitech's warranty portal for details.

• https://support.logi.com/hc/en-us/articl...