Logitech M585 MULTI-DEVICE Repair

The Logitech M585 Multi-Device is a compact, right-handed wireless mouse built for multi-device productivity. It uses a durable ABS plastic shell with soft rubber side grips and a sculpted shape for palm support and extended comfort. Key features include five programmable buttons, dual connectivity (Bluetooth and a USB receiver), and multi-device Flow for seamless control across computers. Logitech advertises long battery life and a quiet, precise scroll wheel for everyday use.

The Logitech M585 MULTI-DEVICE can be identified by the model number (M/N M-R0064). The model label is on the underside label. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Compact, right-handed wireless mouse
• Model / SKU / MPN: m585-wireless-mouse / SKU 910-005108 / MPN 910-005108
• Color: Grey (other colors may be available)
• Buttons: 5 programmable buttons (including clickable scroll wheel and forward/back side buttons)
• Connectivity: Bluetooth Low Energy and USB nano receiver (dual connectivity); supports multi-device Flow
• Tracking: Optical sensor (vendor/model not specified by Logitech on product page)
• Primary Switches: Left/right micro-switches (manufacturer/model not specified by Logitech)
• Battery: 1x AA (Logitech states long battery life; exact runtime not specified on product page)
• Materials: Durable ABS plastic shell with soft rubber side grips and plastic scroll wheel
• In the Box: M585 mouse, USB nano receiver (stored in battery compartment), 1x AA battery (installed), documentation

Common faults include loss of connectivity (due to depleted battery or pairing issues), unresponsive buttons or double-clicking (worn micro-switches), and scroll-wheel noise or erratic scrolling. Diagnose by replacing or removing/reinstalling the AA battery, re-pairing Bluetooth or replugging the USB receiver in another port, testing the mouse on a second computer, and, if needed, opening the mouse to inspect or test switch continuity and the scroll-wheel encoder.

For additional troubleshooting help, visit: https://support.logi.com — contact Logitech Support for drivers, pairing help, and spare parts guidance.

Warranty varies by region; check Logitech warranty information (typically 1–2 years depending on region and product registration).

• https://www.logitech.com/en-us/shop/p/m5...
• https://support.logi.com/hc/en-us/articl...