Logitech Harmony Ultimate Home Repair

The HARMONY ULTIMATE HOME is a Logitech-branded touch-screen universal remote system that combines a handheld touchscreen remote with a separate Harmony Hub to control home entertainment and smart devices. It features a color touchscreen, dedicated physical buttons, and the Harmony Hub for IR, RF, Bluetooth and networked device control. The housing is constructed from durable ABS plastic with a glass touchscreen and rubberized button surfaces for repeated daily use. Key features include multi-device activities, hub-based wireless control, and compatibility with a large device database.

The Logitech HARMONY ULTIMATE HOME can be identified by the model number (M/N N-R0006). The model label is on the HARMONY ULTIMATE HOME can be identified by its model number (915-000237) and its distinctive color touchscreen remote paired with a small puck-style Harmony Hub. Remote: model number label typically on the underside; Hub: model label on the base of the unit. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Model Number: 915-000237
• Product Configuration: Handheld touchscreen remote + Harmony Hub (IR/RF/bluetooth bridge)
• Touchscreen: 2.4-inch color capacitive touchscreen (handheld remote)
• Connectivity: Infrared (IR), RF (2.4 GHz via Harmony Hub), Bluetooth, Wi‑Fi (hub)
• Battery: Built-in rechargeable Li-ion battery (internal, non-user-replaceable without disassembly)
• Materials: Durable ABS plastic housing, glass touchscreen, rubberized physical buttons
• Device Support: Compatibility with hundreds of thousands of AV and smart-home devices via Logitech online database
• Controls Per Remote: Multi-device control and customizable 'Activities' (remote controls multiple devices in sequence)
• Key Switches: N/A — uses touchscreen and membrane/rubberized buttons (no mechanical key switch manufacturer)
• Included Accessories: Harmony Hub, IR extender/blasters (region-dependent), USB cable and charging cradle/cable

Common repair-relevant faults include battery failure (remote not powering on), touchscreen or button unresponsiveness, and hub IR/transmitter failures. Diagnose by fully charging and resetting the remote, verifying hub power and network connection, checking for loose internal battery or ribbon cable connections, and testing IR output with a camera or replacement hub.

For additional troubleshooting help, visit: Visit https://support.logi.com and search 'Harmony Ultimate Home' for product support and contact options.

Warranty varies by region; check Logitech's warranty page via support.logi.com for limited hardware warranty details.

• https://www.amazon.com/Logitech-915-0002...
• https://support.logi.com/hc/en-us/articl...