Logitech G231 Prodigy Gaming headset Repair

The Logitech G231 Prodigy is an entry-level wired gaming headset designed for comfort and clear stereo audio reproduction. It uses 40 mm neodymium drivers and sports breathable, sports-mesh fabric earpads for long sessions. The headset is built from durable materials including a reinforced adjustable headband and robust cable strain reliefs to withstand daily use. Key features include an adjustable (flip-to-mute) boom microphone and a 3.5 mm connector for cross-platform compatibility.

The Logitech G231 Prodigy Gaming headset can be identified by its model number (M/N A-00060). The model label is on the underside product label. The device’s serial number (S/N) appears nearby on the same label.

• Form Factor: Wired over-ear stereo gaming headset (fabric earpads)
• Drivers: 40 mm neodymium drivers
• Frequency Response: 20 Hz – 20 kHz (headphones)
• Impedance: 32 Ω
• Sensitivity: Approx. 90 dB SPL ±3 dB
• Microphone: Unidirectional noise-reducing boom mic with flip-to-mute capability (omnidirectional element for voice capture)
• Connectivity: 3.5 mm audio connector (single 3.5 mm for console/mobile; PC Y-split 2×3.5 mm adapter included in some bundles)
• Cable: Fixed cable, approx. 1.8 m (with in-line cable strain relief)
• Weight: Approx. 236 g (without cable)
• Materials: Adjustable headband with reinforced internal band, plastic and metal frame components, breathable sports-mesh fabric earpads

Common repair-relevant faults include cable damage (intermittent audio or one-sided sound), failed speaker elements, and microphone connection or mute-switch failure. Diagnose by testing the headset on multiple devices, inspecting the cable and connector for breaks, checking continuity with a multimeter, and verifying mic operation using another input or device.

For additional troubleshooting help, visit: See support.logi.com for product help and contact options specific to the G231 Prodigy.

Logitech typically provides a limited hardware warranty (commonly 1 year) — check regional warranty terms on the Logitech support site.

• https://www.amazon.com/Logitech-G231-Pro...
• https://support.logi.com/hc/en-us/articl...

Logitech G231 Prodigy Stereo Gaming Headset Product Information Sheet

G231 Prodigy Gaming Headset Setup Instructions

Logitech G231 Prodigy Gaming Headset Setup Guide

G231 PRODIGY Gaming Headset Setup Instructions

ロジクール G231 PRODIGY ゲーミングヘッドセット 取扱説明書