Logitech ERGO M575 for Business Repair

The ERGO M575 for Business is a right-handed wireless trackball mouse designed for prolonged desktop use in corporate environments. It emphasizes ergonomic comfort with a sculpted shape that reduces hand and wrist movement while providing precise cursor control via a large removable trackball. The housing is built from durable ABS plastic with reinforced buttons and a matte finish to resist wear in high-use settings. Key features include Bluetooth Low Energy and business-grade Logi Bolt wireless connectivity, long battery life, and easy maintenance by removing and cleaning the trackball.

The Logitech ERGO M575 for Business can be identified by the model number (M/N CU0021). The model label is on the underside of the mouse. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Right-handed ergonomic trackball mouse
• Connectivity: Bluetooth Low Energy and Logi Bolt USB receiver (business-grade wireless)
• Receiver Storage: Stored in battery compartment on underside
• Battery: 1 × AA battery; up to 24 months typical battery life (depending on use)
• Trackball: Removable high-precision polyurethane trackball for thumb control (model-specific diameter not listed on support page)
• Sensor: Optical sensor for cursor tracking (manufacturer/model not specified)
• Buttons: Five buttons (left, right, middle/scroll, back, forward) with tactile microswitches (manufacturer not specified on support page)
• Materials: Durable ABS plastic housing with matte finish and reinforced mechanical buttons
• Compatibility: Windows, macOS, Linux via standard HID; managed with Logi Options+ for supported platforms
• Spare Part / Component Numbers: No spare part numbers or downloadable spare parts listed on the Logitech support page for this product

Common repair-relevant faults include an unresponsive or jittery cursor due to dirt buildup (diagnose by removing the trackball and inspecting/cleaning optical sensors), button failures from worn microswitches (diagnose by testing button actuation and continuity), and connectivity dropouts (diagnose by replacing the battery, re-pairing via Logi Options+, or testing the Logi Bolt receiver).

For additional troubleshooting help, visit: Visit Logitech Support (https://support.logi.com) and the product FAQ page for ERGO M575 for Business for downloads and contact options.

See Logitech Warranty information; warranty length varies by region—check the support site for exact terms and claim instructions.

• https://support.logi.com/hc/en-us/articl...
• https://support.logi.com