Logitech EPICBOOM Repair

The EPICBOOM is a portable Bluetooth speaker from Ultimate Ears designed for party and all-day listening. It uses the company’s EPIC Sound engine and a multi-driver arrangement to deliver high output and tuned EQ via the BOOM app. The enclosure is built from durable materials — a rugged housing and durable fabric — and is marketed as "EPICALLY TOUGH" for outdoor use. Key features include two woofers and two high-frequency transducers, app-controlled EQ, and multi-color SKUs.

The Logitech EPICBOOM can be identified by the model number (M/N SR0194). The model label is on the product label on the underside of the speaker. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Portable Bluetooth wireless speaker
• Model / SKU / MPN: EPICBOOM - Cotton White (SKU/MPN 984-001866); EPICBOOM - Charcoal Black (SKU/MPN 984-001862)
• Drivers: Two woofers and two high-frequency transducers (tuned with EPIC Sound Engine)
• Connectivity: Bluetooth (UE Bluetooth); control and EQ via BOOM app
• Battery: Rechargeable battery, marketed for "EPIC ALL DAY" playback (capacity not specified on product page)
• Materials: Rugged housing with durable outer fabric and reinforced enclosure (Materials & Sustainability noted on product page)
• IP / Ingress Rating: Not specified on product page
• Carbon Footprint: Product carbon footprint listed as 45.55 kg CO2 (Materials & Sustainability section)
• Pricing: US price range listed at $239.98–$329.99 depending on model and offers
• Accessories / In the Box: In the box and accessory details referenced on product page (see product listing for full contents)

Common repair-relevant faults include battery not charging, speaker failing to power on, and Bluetooth pairing/connectivity issues. Diagnose by testing the charging cable and port with a known-good cable and power source, attempting a reset and re-pair via the BOOM app, and inspecting the enclosure and drivers for visible water or physical damage.

For additional troubleshooting help, visit: https://support.logi.com/hc/en-us/articl... (Ultimate Ears / Logitech support hub)

Warranty varies by region; consult Ultimate Ears / Logitech warranty page or support for region-specific terms.

• https://www.ultimateears.com/en-us/shop/...
• https://support.logi.com/hc/en-us/articl...