ASTRO C40 TR Controller Repair Help: Learn How to Fix It Yourself.

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Author: Tim Asp (and one other contributor)

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The ASTRO C40 TR Controller is a modular gamepad for PlayStation 4 and Windows PCs. ASTRO Gaming announced the controller in November 2018 and released it in early 2019 as an officially licensed PlayStation 4 product. ASTRO Gaming is a brand of Logitech International.

The controller supports wired USB and proprietary 2.4 GHz wireless connections. Its removable analog stick and D-pad modules can be arranged in offset or parallel layouts. Other features include remappable rear buttons, trigger stops, two onboard profiles, a 3.5 mm headset jack, and up to 12 hours of battery life.

The ASTRO C40 TR Controller originally sold for $199.99 USD.

The ASTRO C40 TR Controller is identified by model number (M/N) GR0004, printed on the label on the underside. The label also lists the part number (P/N) and serial number (S/N).

The black controller has a removable faceplate, two removable analog stick modules, one removable D-pad module, two rear buttons, a wired/wireless mode switch, and a detachable USB cable.

Manufacturer: ASTRO Gaming, a Logitech International brand
Model number: GR0004
Release: Early 2019
Compatibility: PlayStation 4 and Windows PC
Connectivity: Wired USB or proprietary 2.4 GHz wireless
Battery life: Up to 12 hours
Audio: Game audio and voice chat through a 3.5 mm headset jack in wired or wireless mode
Modules: Replaceable analog stick and D-pad modules; offset or parallel layouts; replaceable stick caps
Controls: Two remappable rear buttons and adjustable trigger stops
Profiles: Two profiles stored on the controller
Software: ASTRO C40 TR Configuration Software for button mapping, stick and trigger sensitivity, and audio EQ

For input or connection problems, reseat the removable modules and detachable USB cable before opening the controller. Test both wired and wireless modes to isolate a cable, battery, or wireless-transmitter problem.