HP ProBook x360 11 G1 EE Repair

The HP ProBook 11 EE G1 is a laptop specifically intended for a school environment.  It has an 11.6-inch screen and is convertible. This device was released in December 2016 and features a hinge function that allows it to work as both a tablet and a laptop.  It contains 1366 × 768 display, Intel Celeron or Pentium processors, integrated Intel HD graphics, up to 8 GB of RAM, and 128–256 GB SSD storage depending on the laptop.

The original price of the device was $329, although the pricing could vary by the region and configuration of the device. This device was sold internationally although there were regional differences in specifications and availability. The market that this laptop was designed for was schools and educational scenes where affordability and flexibility were most important. The laptop acquired media attention for its convertible and flexible design and overall flexibility in educational spaces. The discontinuation date and total number of units have not been publicly disclosed.

 In terms of reliability, there have been no recalls for this specific model. Some of the relevant problems that can occur are battery degradation, hinge damage, display defects, charging issues and storage limitations. Many of these have been complaints in reviews while some praise the port selection and battery life. Overall, there is a small amount of customer reviews for the device.

The HP ProBook x360 11 G1 EE is a part of HP’s educational ProBook x360 series that are designed for students and schools with affordability and durability in mind. The predecessor is the HP ProBook 11 G2 EE. The main difference is the convertible touchscreen. The successor to the HP ProBook x360 11 G1 EE is the HP ProBook x360 11 G2 EE. The difference is the G2 has more processing capabilities with a better processor.

The HP ProBook x360 11 G1 EE is a dark colored typically dark grey or black laptop that has an 11.6-inch display and a 360-degree hinge. This allows it to fold into a laptop tent or different positions. It measures about 11.8 x 8.1 x 0.92 inches and weighs around 3.1 pounds. There is also a full keyboard, a touchpad, touchscreen and two cameras, one on the front and one on the back. To tell it apart from other similar models check to see if there is a product number and name printed on a label on the bottom of the laptop. If missing or illegible users can check the BIOS system information or HP system information in Windows.

• Dimensions (W × D × H): 11.91 × 8.19 × 0.78 inches
• Starting weight, non-touch: Approximately 2.97 lb
• Starting weight, touchscreen: Approximately 3.19 lb
• Keyboard: Full-size, spill- and pick-resistant keyboard
• Pointing device: Multitouch click pad
• Audio: Dual speakers and dual digital microphones.

• Display size: 11.6 inches (29.46 cm), diagonal
• Resolution: 1366 × 768 pixels (HD)
• Panel type: SVA LED-backlit LCD
• Brightness: Approximately 220 nits
• Touchscreen: Optional, with 10-point multitouch on supported configurations
• Screen protection: Corning Gorilla Glass 4 on applicable touchscreen configurations
• Front camera: 720p HD
• Secondary camera: Optional 1080p world-facing camera on select models
• Pen input: Supported on compatible touchscreen configurations.

• Graphics: Integrated Intel HD Graphics 500 or Intel HD Graphics 505, depending on processor
• Memory: 4 GB or 8 GB DDR3L-1600, depending on configuration

• eMMC storage: 64 GB on applicable configurations
• M.2 SSD storage: 128 GB or 256 GB options, depending on configuration

Sources: for Technical Specifications

Datasheet

HP Manual Guide

Maintenance and service manual

User Guides and Manuals

Maintenance and Service Guide

Notebookcheck Review

Product Review

Sources: for Identification and Background

HP support website

Microsoft Blog

HP Manuals

Specifically used Manual

360 comparison G2 vs G1