Support QuestionsAsk a Question
There are no questions. Be the first to ask a question!
These are some common tools used to work on this device. You might not need every tool for every procedure.
Background and Identification
The Chromebook is an "HP satin sparkle imprint finish in snow white", with a gray keyboard area, featuring a 1.4 GHz Intel Processor , a 14" Display and a 16GB SSD for storage. The chromebook also features 4 GB of DDR3 RAM along with integrated Intel HD Graphics. Model number should be found on the bottom of the laptop, which is used to identify the device.
For problems that you may be experiencing with this device, please refer to the Troubleshooting Page to properly diagnose the problem and find a solution.