These are some common tools used to work on this device. You might not need every tool for every procedure.
To troubleshoot problems with your device, follow the troubleshooting page here.
Background and Identification
This is an HP Notebook 17-x173dx. It features an i7-7500U processor, with 8GB of DDR4 RAM, a 1TB hard disk drive, and an optical disc drive. The screen is 17.3” measured diagonally, and it has a full size keyboard with number keypad. It is all black with textured housing and an “hp” logo displayed on top-center. The model number can be located on the bottom of the device. It will be on the right to the strip in small letters.
This device differs from HP’s other 17 model notebooks by sporting different hardware that tailors it to boost user productivity and ease of access. This device is discontinued from production by HP, but it is unclear when.
Its intended user is one who needs a robust portable computer with lots of storage space and decent speed for office and online work. Some software included is: McAfee LiveSafe, Netflix, Dropbox, CyberLink Power Media Player, and CyberLink PowerDirector.
The selling price as of October 2019 for this device is $499.99, as seen on (amazon). It has good user reviews across merchant sites.
- Product number: 1BQ18UA
- Product name: HP Notebook - 17-x173dx
- Microprocessor: Intel® Core™ i7-7500U (2.7 GHz, up to 3.5 GHz, 4 MB cache, 2 cores)
- Memory: 8 GB DDR4-2133 SDRAM (1 x 8 GB)
- Video graphics: Intel® HD Graphics 620 (Integrated)
- Hard drive: 1 TB 5400 rpm SATA
- Optical drive: DVD-Writer
- Display: 17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900)
- Keyboard: Full-size island-style with numeric keypad
- Pointing device: Touchpad with multi-touch gesture support
- Wireless connectivity: 802.11b/g/n (1x1)
- Network interface: Integrated 10/100 BASE-T Ethernet LAN
- Expansion slots: 1 multi-format SD media card reader
- External ports: 1 USB 3.1 Gen 1, 2 USB 2.0, 1 HDMI; 1 RJ-45, 1 headphone/microphone combo
- Minimum dimensions: 41.7 x 27.9 x 2.49 cm
- Weight: 2.64 kg
- Power supply type: 45 W AC power adapter
- Battery type: 3-cell, 31 Wh Li-ion
- Webcam: VGA webcam (front-facing) with integrated digital microphone
- Audio features: DTS Studio Sound™ with 2 speakers
- Operating system: Windows 10 Home 64
- HP included apps: HP Orbit, HP CoolSense, HP ePrint, HP Games by WildTangent, HP Jumpstart, HP Recovery Manager, HP Support Assistant
- Software included: McAfee LiveSafe™, Netflix, Dropbox, CyberLink Power Media Player, CyberLink PowerDirector