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These are some common tools used to work on this device. You might not need every tool for every procedure.


For problems with your device, visit the Bose SoundTouch 20 Troubleshooting Page.

Background and Identification

The Bose SoundTouch 20 is a wireless speaker released in October of 2013. This wireless speaker has a distinctive shape and style, easily identified by the Bose logo and the OLED screen in the middle. Packed with features, this speaker has the ability to connect online via an Ethernet cord to stream music from online applications such as Pandora or Spotify. The speaker can be controlled through an auxiliary port, located on the rear of the speaker, or through Bluetooth.

This speaker was available in two colors, black and white. The original price tag on this speaker was $349.95 back in October of 2013.

This speaker can be identified by it's product ID number: 355589-1200. Distinct features are the LED screen in the middle, the Bose logo on the LED screen and the 8 buttons located on the top.

Additional Information

Bose Product Page

Amazon Product Page

Bose SoundTouch 20 vs Sonos Play 3 Review

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