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4K Ultra HD, 3D, Hi-Res Audio Wi-Fi Built-In Blu-ray Player

Device isn't starting anymore.

Strange thing, when the player is plugged in, if I hit the eject button on the player, the drive will open and close no problem. However, the device doesn't actually power up.

This includes when I push the power button on the device as well as on the remote. The power light indicator doesn't turn on, the software doesn't start up, even though again, the drive opens and closes just fine.

I've tried factory reset, I've tried using a different power cable, no change.

I should say that I've moved recently and it was working before the move but not after.

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Hi @mistersteel

It could be a loose connection between the boards in the player or something a bit more technical.

Here's the start of the troubleshooting section from the service manual, that may help to find out what's wrong.

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