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Repair and disassembly information for Google's Pixel 7 smartphone, released in October 2022. Identified by model number GVU6C and GQML3.

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My phone won't power on

Wife dropped her pixel 7. Now it won't turn on. I've tried holding power for 30+ seconds but it's still just black. I was considering opening it up to see if something came loose. Can anyone help me?

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Hi Dustin,

You'll want to try and figure out first whether it's a case of the phone turning on without a display, or if it's just not turning on, period. Does it react in any way such as vibrating when you plug it into a charger? How about being recognized if you plug it into a computer? Does it ring when you call it?

If it shows any sign of life, that would tend to point toward the screen being damaged or disconnected, which is actually good news since the screen is relatively straight-forward to replace. In that case it would be worth your while to open it up and check the display connector. It's fairly unlikely that the connector just popped loose as it has a metal bracket holding it in place, but since the bracket isn't screwed down it is theoretically possible it came loose and that's all the problem is. (To be honest, though, I've never seen that to actually be the case.) Here's the guide you'll want to use to check it.

Google Pixel 7 Screen Replacement - iFixit Repair Guide

Follow the guide up through Step 16 to get to the connector that you'll want to check. Unplug it and replug it then check to see if it's working before you seal it back up again. If you have life to the phone and this doesn't help, then most likely it's time for a new screen, sorry to say.

On the other hand, if it's showing no sign of life whatsoever, that's a more serious problem. Due to the midframe that covers the motherboard and its connectors, there's virtually no chance the battery connector just popped loose and could be fixed by reconnecting it. With no visible signs of power, about all you can do is hope the drop damaged something on the battery and replace it while keeping your fingers crossed. That doesn't have a very good chance of success, but realistically it's about all you can do yourself to recover if you don't have board level hardware debugging skills along with a set of schematic diagrams and a multimeter. Personally I'd suggest it might be time to call in the professionals; Google has uBreakiFix as it's authorized repair agent; you can always take it in for a diagnosis then decide what to do after they've given you a report on exactly what's wrong.

Google Pixel 7 Repairs

The closest I've come to a similar experience on a Pixel was my niece's Pixel 4 XL when one day it simply wouldn't turn on any longer. Rather than repeat what I've already written about, Here's the answer I provided to a previous question.

Diagnose Pixel 4 XL not booting - Google Pixel 4 XL - iFixit

The TL;DR version of that is I couldn't figure out what was wrong with it, but it appears the act of unplugging the battery allowed it to recover from whatever alternate dimension it had fled to. Once I put it back together it was fine after that. You can always try that as a last resort before taking it to the shop. Follow the battery connection guide up through Step 25 where you unplug the battery, then leave it unplugged for about 30 minutes. There's nothing magical about that number; that's just about how long I had my niece's phone unplugged as I tried to diagnose whatever was wrong with it. After that, plug it back in and see if anything has changed.

Google Pixel 7 Battery Replacement - iFixit Repair Guide

That's about all I can come up with; give these suggestions some consideration and let us know what happens and how it all turns out for you.

Google Pixel 7 Battery Image

Guide

Google Pixel 7 Battery Replacement

Difficulty:

Moderate

1 - 2 hours

Google Pixel 7 Screen Image

Guide

Google Pixel 7 Screen Replacement

Difficulty:

Moderate

30 - 45 minutes

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