Skip to main content

Tecno Mobile is a brand founded in 2006 in China with a focus on emerging markets. The product portfolio of the brand includes smartphones, tablets, push-button phones.

159 Questions View all

My tecno spark9T can't support fingerprint lock

Why my tecno spark9T can't support fingerprint Lockscreen.. I tried in seeting

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Hi, @aynalemworku. Lore here.

I’m sorry to hear that. If you’re having issues with your fingerprint scanner, you can try deleting the saved fingerprints and re-registering them. If the issue persists, you can try the following steps:

  1. Check for software updates: Ensure that your Tecno Spark 9T is running the latest firmware version. You can check for updates by going to Settings > System > System Software > System Software Update and Settings > Update System Software.
  2. Clear cache and data of the fingerprint app: Go to Settings > Apps > Fingerprint > Storage > Clear Cache and Clear Data.
  3. Restart your phone: Restart your phone and try using the fingerprint scanner again.

If none of these steps work, you may need to contact Tecno support for further assistance.

Was this answer helpful?

Score 0

1 Comment:

What if the fingerprint app is not showing

by

Add a comment

Add your answer

Aynalem worku will be eternally grateful.
View Statistics:

Past 24 Hours: 8

Past 7 Days: 53

Past 30 Days: 169

All Time: 270