Why is there a shield icon next to my battery icon and my phone won't
Why is there a shield icon next to my battery icon and my phone's not charging
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According to the Motorola Moto G 5G User Manual, that icon indicates the battery has gone into overcharge protection mode.
The manual says it's because your phone has been plugged into a charger for three days or longer, and the fix is to simply unplug it then plug it back in.
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What happeneds if I already tried that
@tiffanyric64403 Have you gone into the Settings and turned off overcharge protection?
Thxx I did I found it
