Fix Your Stuff Community Store

Repair and disassembly information for Samsung's S22 Ultra smartphone, released in February 2022.

63 Questions View all

Options

My screen is locked. It won't unlock with my code..

My screen is asking for an unlock code. The unlock screen has changed and is now not accepting my code. It is telling me that I have 5 attempts left and then the phone will reset to factory settings. How can I get it unlocked????

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

3 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Samsung uses Knox to secure their devices. Your only option is to factory reset it, log in through the account you used (Google/Samsung), and use it as new.

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

This is not a bug - this is a safety feature. If you are asked for an unlock code, you (or someone else) has entered and created this code. Unless you remember this code there is no way to unlock the phone.

This safety feature is to prevent that thieves can use a stole device or even are getting access to private data.

Was this answer helpful?

Yes No
Score 1
Add a comment

Options

As @benz78 says, you can't. Your only option is to factory reset the phone losing everything on it. You have to enter your Google account details on setting it up for it to work again. Hopefully it's backed up too.

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Cheryl A Auld will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 6

Past 30 Days: 22

All Time: 581