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Phantom paper jam error message won't clear

Hi

My Epson ET-2800 series printer says there is a paper jam but there is not. I cannot get it to clear this message so it will not print anything.

Thanks

M

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Over time paper dust can collect covering the optical sensor so it thinks paper is jamming things up. Open the printer as you would for a jam and locate the sensor, a short blast of can’ed air should fix this. If not the sensor it’s self could have failed.

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3 Comments:

I tried the blast of air and it did not work. How do I fool the sensor? Where is the sensor in this model?

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the model is ET-2803

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@cmdoh - Here’s a similar printer Epson Printer Service Manual

You can’t fool the sensor, but you may need a replacement

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cmdoh will be eternally grateful.
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