Fix Your Stuff Community Store

Moto G (2021) is a series of Android smartphones that are part of the Moto G family developed by Motorola Mobility.

16 Questions View all

Options

Why does my camera say error code:02400001 and won't work properly?

My camera says error code: 02400001 and won't work properly how can I fix it I'm tech savvy and I can fix it if I just knew exactly what to do.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 4

3 Comments:

Front camera not working

by

Camera nhi chal rha hai

by

Motorola one fusion placesCamera is not workingThis error comingA rear camera isn't working Some modes arent available. Top GET HELP for further assistance.

Error code: 02400001Please help me

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

Hi @johnratliff1982,

Try starting the phone in safe mode and check if the camera works OK.

If it does then a downloaded app is the cause of the problem. The trick is to find out which one is the culprit. A downloaded app is one that you downloaded and installed on the phone, not one that was installed already when you first got it.

If no good try reflashing the firmware using Moto's rescue and smart assistant tool and check.

If still no good it's a hardware problem.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Roosterman1982 will be eternally grateful.
View Statistics:

Past 24 Hours: 5

Past 7 Days: 36

Past 30 Days: 101

All Time: 1,889