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Released November 2020, the PS5 console features vastly upgraded visuals and an innovative new Dualsense controller. The space-age black-and-white color scheme is a noticeable departure from PlayStation designs of the past.

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My ps5 won't let me play PS5 games and I get an error (CE-108255-1).

My ps5 won't let me play PS5 games and I get an error (CE-108255-1). it lets me play PS4 games but not ps5 games. i have done every possible thing in the book to fix it and will not stop giving me the error.

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Did you fix this issue I’ve seen it in multiple times and everyone they send back it has the same problem

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Did you fix this issue I’ve sent it in 3 times and they send it back with the same problem

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4 Answers

this is what i found searching up your error code on the play station website:

"if this error occurs after launching a game, delete the game in which the errors occurs in from settings>storage and reinstall the game." have you tried uninstalling the PS5 games that are having this issue?

"Start your PS5 in safe mode and perform "5. rebuild database .".

if these fail, backup your ps5 on a usb drive or something like that with enough space to do so, and reset your ps5.

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Hi

I’ve had the same issue, bought the console from launch, so had it just over two years now. I had it looked at by a tech engineer and they’ve essentially said the graphics card is damaged, so it will play lower resolution PS4 games as they are less demanding on the system. Unfortunately, the graphics card is part of the motherboard and can’t be replaced, Sony won’t even be able to fix it. I have asked the retailer to replace my console, which they of cause refused to do as it’s out of warranty, but have agreed to a pro-rata refund. The alternative option is to use Sony’s out of warranty service, which costs £240, but they guarantee to give you a working console- if they have a refurbished one then that’s what you get, otherwise they provide a new one. You may need to get someone to independently look at your console and investigate the cause of your fault, but I’ve seen plenty of cases online exactly the same as mine.

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Thats not true! PS5 uses an APU if they claimed the graphics card is damaged then ps4 games wont work either! The console wouldn’t even pass POST when you turn it on you will get the constant blue light blinking. PS4 games plays @1080p same as with PS5 games unless you change it in the game settings so whatever tech engineer told you that bullshit needs to go back and retrain the CompTIA A+ certification.

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@haktendo

What would you recommend? IS there a solution for this problem? I still experience this every time I attempt to play the "PS5" version of a game.

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Rebuild databases, do a clean install of the system, open it up completely all the way down to the motherboard to see if the Liquid Metal needs to be re-spreaded. You can remove that Liquid Metal and replace it with old fashioned thermal paste (that’s what I did with mines). Try not to expose the liquid to any circuit on the board or that’s it! If that doesn’t solve your problem take it to Sony for a repair or replacement.

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Rebuild the database of your PS5 as corrupted data can cause this issue. Here's a guide that you can follow to know more about this issue and fix it-

How to Fix PS5 CE-108255-1 Error? - Tech Reloaded

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Try rebuilding the database as corrupted data can cause this issue. Heres's a guide I would suggest you to follow to know more about this issue and fix it-

How to Fix PS5 CE-108255-1 Error?

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