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Seventh generation of iPad, released September 25, 2019, available in 32 or 128 GB models. Model Number A2197.

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Why can't I switch on my iPad (A2197)?

I had the battery fully charged and while surfing, it switched off and I can't restart it.

Happy for any hint before going to a repair shop. Thank you!

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2 Answers

Have you tried a hard reset? Press and hold power and home button for 20 to 30 seconds and see if it starts.

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Yes, I have tried that, unsuccessfully.

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you may need to open up the iPad if nothing else software-wise works. you could remove the front glass. the problem may be because of the battery or maybe the screen ? if there is anything else causing it, look at the iPad repair guide on iFixit.

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Mym will be eternally grateful.
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