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USB ports not working!

I have a toshiba satellite laptop L505D-GS6000 USB ports stopped working tried uninstalling windows didnt reinstall error code 10.. Could they have stopped working because I need a new battery?

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Jillian, what does your BIOS say? Are your USB turned on? How and when did you get the error code 10?


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It is possible that the southbridge chip is giving you trouble. Get a Linux Live CD, I prefer Puppy Linux, Plug a USB mouse in and boot from Linux. If your mouse works, you have a software issue, i.e. bad drivers, no drivers etc. If the mouse still doesn't work, then it's most likely hardware related. Should the mouse not work in Linux, but it lights up (of course you need to use an optical mouse), then it's possible that the cable or connector to the USB port are not working. With the Toshiba, the 10h error refers to the AC adapter, so you do want to check on that as well. Hope this helps to get you started. Good Luck.

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I tried plugging in my mp3 player to charge it and add music and it said it didnt recognize it... I get the error code 10 when I look in the properties of the usb ports it says the device cannot start.. When I charge my battery it says to consider replacing battery Im wondering if it wont work because of that... not sure though... where do I find my BIOS


So you got Windows reinstalled? Try to reinstall the USB

- boot safe mode

- Device Manager, show hidden

- Delete in sequence:

1. USB peripherals (if any)

2. HID

3. USB Root Hubs

4. USB Host Controllers

- Start Normal mode

Or you can just:

- In Device Manager right click on USB, select uninstall.

- Do a search for Hardware changes, and install drivers.

Code 10 means no resources available If you open device manager & click 'view by resources' it gives you a list of IRQs & used memory ranges - what's showing there for usb & also particularly, what's using the same resources ?

You can access the BIOS on selected models by holding the ESC key during boot which will then prompt you to press the F1 key to enter the BIOS. If that does not work, check on here since Toshiba is a bit of a different beast. Hope this helps.


Check in your user manual page 155 "TOSHIBA Hardware Setup is the Toshiba configuration

management tool available through the Windows® operating

system. To access it:

❖ Click Start, All Programs, TOSHIBA, Utilities, and then

HWSetup, or click the TOSHIBA Hardware Settings icon in

the Optimize tab of TOSHIBA Assist.

The TOSHIBA HWSetup screen appears." Like I said, Toshiba is a different beast :-) Get the manual from


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Not sure if this is the same issue, but the USB ports on my Toshiba Laptop were not working and an engineer friend said that she had the same issue and that it was a problem with the parts. I contacted Toshiba, and they immediately understood that this was a warranty issue. They said I could send it back to them and they would install a new mother board and USB (they are a unit) at no cost. I asked if the issue had been fixed in the new parts and did not get a satisfactory answer. My friend now has a different brand of computer and will never purchase a Toshiba again as this is evidently an issue that has been going on for quite some time and they haven't fixed it. My next laptop will not be a Toshiba.

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Found out out that there is a pair of capacitors, Numbered L4519 right underneath the mouse pad, that get either cracked or sheared off the motherboard because of the mouse buttons being pressed. 

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Numbered L4519,, it's correct, thanks

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its a capacitor or inductor ?


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Jillian will be eternally grateful.
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