Model A1136 / 30, 60, or 80 GB hard drive / black or white plastic front

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Why can't restore my iPod?

when I try Restore in iTunes 9, get message "iPod to busy can';t restore"

Answered! View the answer I have this problem too

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no guarantee, but here's something you could try.

1) try forcing your iPod into Disk Mode first

- simultaneously press and hold the Menu and Center buttons

- the iPod should reboot after a few seconds. Immediately upon seeing the Apple logo:

- simultaneously press and hold the Center and Play/Pause (bottom) buttons

- the iPod should now say "Disk Mode" on top with a check mark and "OK to disconnect" in the middle of the screen

connect your iPod via USB to your Mac (you don't say but I'm assuming you have a Mac??)

then run Disk Utility, select the iPod hard drive in Disk Utility and try to Erase the iPod hard drive. Select Format: Mac OS Extended (if on a PC, just format the iPod as FAT32)

after erasing the iPod, unplug it, reboot it (press and hold Menu and Center buttons)

then plug it in and connect to iTunes, and see if you can restore it now.

2) by the way, did you know there's a hidden diagnostic mode in most iPods? you won't be able to fix your restore-failure problem, but if there some hardware problem in your iPod the diagnostic mode might point out something

to enter diagnostic mode with the 5th gen iPod:

- reset the iPod by holding down Menu and Center button

- immediately upon seeing the Apple logo, press and hold the Center and Previous (left) buttons

- you should hear a beep and see "SVC Diag Boot" on top of the screen

- from there you can press Menu to enter manual tests

- once in the Manual tests, use the scroll wheel and center button to navigate

- under the "IO" subsection you can find various HardDrive tests, including checking SMART status, HD model & serial #, etc. supposedly there is also a Disc Scan test, but for some reason on my 5th gen iPod I don't see that option

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thank you bac that worked perfectly!!

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WOW it took my 30 mins to find a helpful post like this. You saved us! haha thanks for posting this Bac yayyy :)

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THANK YOUUUUU! I am so relieved that worked I came across that answer only because I wondered if I could run some sort of diagnostic. Otherwise I had thought I'd have to restore it to factory settings!! Thank you!!!!

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Me again I didn't have to do more than the first two steps and it just kicked back into life! YYAAAAAAYY from me too!!

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If Disk Mode restore doesn't work, then the cable or hard drive has failed. Before buying anything, try reseating the hard drive cable. If this doesn't work, listen to the hard drive; if it sounds bad replace that but if the hard drive sounds fine the cable is probably bad. The guide to do this can be found here: iPod 5th Generation (Video) Hard Drive Replacement

If the hard drive is bad, you can install a CF->1.8" adapter and move the iPod to solid state storage. If you go this route, you will want a CF card that is at least 32-64GB in capacity. I'd also recommend masking the side of the board that lays on the iPod PCB with electrical tape to prevent a short.

The limits for the boards are:

  • 5G: 80GB
  • 5.5G: 160GB

The parts you need are listed below:

The guide to remove the drive can be found here: iPod 5th Generation (Video) Hard Drive Replacement

iPod Video or Classic (Thin Case) Hard Drive Cable Image

Product

iPod Video or Classic (Thin Case) Hard Drive Cable

$4.99

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