Why won't it turn on. Brand new, fully charged.

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JBL Pulse 4

The JBL Pulse 4 is a portable Bluetooth speaker that combines impressive sound quality with a mesmerizing 360-degree LED light show.

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Bought today. Waited excitedly for it to charge fully.

Unplugged it, turned it on, nothing happened.

Plug it back in and now even the charger light won't come on.

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guardian10 @guardian10 Rep: 9.6k 33 19 65 · Answer 1 · 2022-04-23T06:26:27-07:00

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This sounds like a defective unit. See if the store you got it from will offer a refund.

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1 Comment:

You are 100% right.

I finally got in touch with the support team and after following their trouble shooting tips it has been declared defective.

Think I will choose refund over replacement as I am worried it may happen again.

So wanted the light show though ☹