Fix Your Stuff Community Store

The Acer Aspire E5 series is a line of notebook laptops manufactured and sold by Acer, Inc., an electronics corporation based in New Taipei City, Taiwan. The Acer Aspire E5 series was introduced in 2015.

9 Questions View all

Options

Why won't my laptop turn on or charge after a RAM upgrade?

Hello,

I own a E5-571G-750T. Recently, I purchased 2 8GB DDR3 1600 MHz from Crucial, opened up my laptop and replaced the existing 4GB RAM with them.

My laptop was turning on fine until moments ago when I tried if I could play DotA2 on high settings. Suddenly, there was a small pop sound and my laptop died. I tried re-booting but to no avail. Even when plugged in, there’s no light indicating it’s charging.

Desperate, I opened it up, removed the RAM sticks, then put them back. I also tried tightening some components. Didn’t work.

Also tried a Youtube tutorial where I had to press the power button for a full minute, but it didn’t work either.

The only thing I haven’t tried is switching back to the 4GB RAM or interchanging the 8GB RAM in the slots. Is there even a point in trying? Or, could the problem be unrelated to the RAM upgrade?

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

I would try removing one of the 8GB RAM sticks. If that doesn't work, you should switch back to the original RAM.

The manufacturer's BIOS or UEFI has a RAM limit-you can only use a certain amount of RAM with the computer. If you go over that limit, the computer will refuse to boot.

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Uruviel Ereav will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 5

Past 30 Days: 11

All Time: 654