Rep: 74
3
2
The printer head won't move I am trying to put ink and my printer but when I open it the header is stuck to the right I cannot manually move it and it keeps flashing error code p02 and then I turn it off and turn it back on and it changes to error code e04 is there anyway I can fix this on my own?
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Rep: 121
4
1
A few things to check.
1 Be sure nothing is blocking it’s path (eg all ink cartridge locks are fully in place)
2 Try unplugging the device and plugging it back in, sometimes the bootup sequence will move the carriage before the errors
3 Try running a test print, again that can sometimes work to start moving the carriage.
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My own is not moving it show error code p70 that's d code it show then orange light
I have turn it off for 10 minutes and turn it back still the cartridge head is not moving
your printer must be running. then open the front and lift the rest and it moved to the middle. the printer must be running. i just did it all.
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When I moved the print cartridges manually by gently pulling on the tape, I found a really gunky mess under where the black cartridge rested! Looks like the cartridge must have leaked and it was thick black gunk. Lots of cotton swabs, rubbing alcohol, and a new print cartridge and it all worked again! I also cleaned the metal rod that the cartridges slide on.
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My printer cartridges are stuck to left
by Em Threat