Model A1136 / 30, 60, or 80 GB hard drive / black or white plastic front

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Replaced Screen and Headphone Jack, now it's stuck in a rest loop?

I recently fished out my old 5th gen Ipod Video (late 2006 model) and replaceed the smashed screen and broken headphone jack. Upon connecting it to my PC it at first displayed "very low battery" then shut off then displayed the sad ipod face. Now my PC gives me the noise that it's connected and then it whires then clicks in a loop displaying "Do Not Disconnect".

I have tried reseting it and it just gets me back to the "Do Not Disconnect" loop, which sometimes freezes and sometimes loops infintely. Also, I can't enter Diagnostic Mode (Previous+Centre) so can't see what's going on.

It also doesn't show up in iTunes or in My Computer.

Any help would be greately appreciated.

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1 Answer

Chosen Solution

What concerns me on here is that you can not access the diagnostics mode. That is usually a pretty good indication that you might need a new logic board. But check on your HDD first. See if you can mount the iPod as a disk drive and if it is being recognized by iTunes. you do that by following Apple's directions " Toggle the Hold switch on and off (set it to Hold, then turn it off again.)

Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.

When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.

Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".

If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.

Make sure your dock connector on the bottom of the iPod is clean of any construction and does not have any bent or broken pins. Also, try to get a Zif-to-USB adapter (ebay has them for around $5) and see if you can access the drive without the iPod and format it. If you can't your drive will have to be replaced. Do not forget to replace the HDD cable, since it does have a tendency to internally break as well. If your hard drive is working independent of your iPod, the HDD cable is okay, and your dock connector and cable are working,you will need a new logic board Not a terribly expensive or complicated job. Let us know what you find out.

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Hi oldturkey03,

I've since discovered i can get into Diagnostic Mode, i believe i was just doing it wrong. Now it's stuck on "Do Not Disconnect" in Disk Mode, and this freezes on my PC but loops infinitely on my Mother's PC. About an hour ago it broke out of the loop and was fine, synced music to it and video but then it said that the iPod could not sync, having done so a moment before, because the file was missing then i had to reset it again and now it's back to the Disk Mode loop. Any Thoughts?


Check the HDD and cable. Tried disk mode yet? See what it says when you run the iPod in disk mode and do a scandisk or something similar to it (depending on your OS) and see what it shows.


just to interfere..if this has been sitting around, maybe the battery is kaput?


you got a good point ;-) duuh on my part....Oli Simmons, change the battery as well.


I had ordered a new battery with the screen, hasn't turned up yet though. I'll have a tinker this afternoon and update you on what happens! Thanks guys :)


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