Can't receive or make calls. Can do everything else (SMS, WiFi,etc.)
Hi, I accidentally dropped my phone on my bed with no damage on the outside nor on the screen (I have a protective case). The sim card icon appeared (which meant it was dislodged inside) and I just turned off and reinserted it and it got detected again.
Unfortunately it seems like the phone can’t receive or make phone calls at all.
I have cellular signal, can do SMS perfectly fine, can do mobile data at 4G/3G, have WiFi, and bluetooth and everything else.
The only thing that doesn’t work is the phone calls. I can hear the network operator but it doesn’t proceed with the call at all (even calling my own house).
Things I’ve already done:
- Powered down the device, reinserted the sim. No luck
- Tried calling from other phones to my phone. Even used my landline. No luck.
- Reset settings on WiFi, mobile data, etc. No luck.
Could this be an adapter problem? Hopefully not. I’m still within warranty and I’m not sure if this covers it.
I tried using sim card 2nd slot, calls now worked for some reason. What could this mean for my phone?
Is this a good question?