Skip to main content

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

Loud Speaker doesn't work anymore in WhatsApp!

My loud speaker suddenly doesn’t work anymore with WhatsApp-Call, others can hear me just when I turn it off (so I can’t speak while driving for example).

What I tried?

-Turned microphon off and on again

-Reinstalled WhatsApp

When I call someone without WhatsApp and turn on the loud speaker, they can hear me, so this problem is JUST in WhatsApp.

Can someone help, please?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
9 Comments

Normal calls the sound u hear comes through the earpiece at the top and ur voice goes through the microphone at the bottom of the phone, in a loudspeaker call the sound u hear comes from the bottom speaker and the other person hears u through the microphone at the top which is next to the earpiece speaker... clean all the speaker holes and the mic holes then clean the speaker grill at the top.

by

This doesn't make sense to me since the problem only appears when turning loud speaker on at WhatsApp-Call?!

by

No experts here?! :/

by

Nope sorry lol

by

Same problem is happening to me as well. After connecting earphone loudspeaker doesn’t work and I can’t listen to other person talking when i remove headphone. It’s a recent phenomena guess one wk

by

Show 4 more comments

Add a comment

6 Answers

Chosen Solution

That's clearly not a hardware issue. If it wasn't working at all someone would have already answered your question at the time it was asked. You may find an answer from Whatsapp developers/customers service or try a full iPhone restore (remember to back up data before as that will erase all and everything).

Was this answer helpful?

Score 2

5 Comments:

Thank you, this makes me hope my phone isnt' broken somehow!

Btw: Normal Calls/WhatsApp calls don't use different microphones? So the iPhone 6 just have one microphone?

by

@bajlk The iPhone actually has 3 microphones, one on the bottom used for normal calls, one on top front side used for video calls etc and one on top backside next to the camera used for video recordings. But loudspeaker is just one on the bottom and since you asked about loudspeaker I just answered about that one :) If others can't hear you on whatapp calls but you can hear them, the problem is likely on top front microphone, a quite easy and inexpensive repair.

by

But speaking via loud speaker at normal calls and WhatsApp calls use the same microphone, so when it works with normal calls my microphone can‘t be broken?

by

@bajlk Yes, that's right, speakerphone and whatsapp calls use the same top front microphone, thus I'd think this to be an App related glitch.

by

I am having the same problem lately if I put my wasap csll on speaker after a short time persons on the other end cannot hear me anymore but it worked for everything else .

by

Add a comment
Most Helpful Answer

If this is after a speaker repair/replacement, start from the beginning. Tear-down the phone again, take apart the LCD and check the speaker. Make sure that there is no damage to either the speaker, or the ribbon cable that it sits on with the 4 gold contacts.

If this is not after a speaker repair. Check that both the phone, and the Application are up to date.

Was this answer helpful?

Score 2

1 Comment:

I did not change anything on my phone and both iOS and WhatsApp are up to date.

by

Add a comment

When that happens (and it does) especially if I start and stop and start again the audio that I’m listening to, the only thing that has worked for me is to double tap the home button, and swipe up on WhatsApp. Then I restart it, and the sound is restored.

Was this answer helpful?

Score 1
Add a comment

Same in my iphone whatsapp also loud speakr is not working while when headfones are inserted in iphone6 whats the solution?

but when i take of headfones its perfect.

Was this answer helpful?

Score 0

1 Comment:

My networks are perfect and today i call in whatsapp to my friend its been written connecting while i am connecting vpn also but on messenger its perfct working so whats problem please help me out

by

Add a comment

That's one of the reasons I don't like using the original whastapp, I instead https://heymods.net/pt/yowhatsapp/ which is a Yowhatsapp version and I find it pretty good and the support has been very helpful to me love.

Was this answer helpful?

Score 0
Add a comment

my IPHONE 6 speaker is not working on whataapp call, otherwise its working with normal call. I have got the screen changed and afterwards i am facing this problem. i have got the ear piece, speaker etc cleaned but problem still persists. i have also tried to uninstal n reinstall whatasp but still facing the issue. It seems to be some software issue from whatapp.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Bajlk will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 38

Past 30 Days: 208

All Time: 31,408