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The Motorola Moto Z Play (model number XT1635-02, XT1635-01 and XT1635-02) is a droid smartphone that was released in September 2016. The Moto Z Play can be easily distinguished by the word “moto” placed at the top and the square home button placed at the bottom of the front of the phone.

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Phone died won't charge when power is on

My phone died, and when I went to charge it I thought nothing of it, it got to 3% I turned it on and saw it isn't charging, so I turned it off and let it charge it took 3 hours to get to 13% but when I turned it on it still won't charge

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1 Answer

Have you ever had issues with your battery? Most probably you need to replace your battery.

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Never had issues with it, I was reading other reviews and they said when replacing it didn't help

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Did you eve open your phone before for any other replacement?

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Michael will be eternally grateful.
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