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Sony's Cyber-shot DSC-H300 20.1 megapixel camera used for photo taking, 3D images, and filming. Model Number: DSC-H300. The model year of the camera is 2014.

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Are there any good fixes for a lense that doesn't zoom?

I'm trying to find good troubleshooting information for my DSC H300 because for some reason Zoom function doesn't work. Does anyone know of a common problem and/or fix or is this something that will need something replaced for it to zoom again?

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Hi Carol

If you are 100% sure that batteries are of good quality and fully charged,

and correctly placed;

The battery contacts are not corroded or dirty;

Resetting your device is the first and best option:

MENU—> (Settings)  —> (Main Settings)  —>[Initialize] —> [OK]

With this setting you can reset all settings to the default settings.

Even if you perform this function, the images are retained.

Beware:

Be careful not to remove the batteries during initialization.

Best of luck;

HOMER 82

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Carol R Young will be eternally grateful.
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