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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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I phone 7 won't turn on

I received an iPhone 7 from my girlfriend, that no longer turns on. I have tried charging it with 2 different charger cables and nothing happens. It doesn't show a charging screen or turn on. Our laptop doesn't seem to detect it either, I didn't try using iTunes tho. Is there a way to figure if it's the battery or the charging port on the phone?

*Edit: unfortunately I have just been informed that I had been dropped on garage floor, maybe it's something other than the battery. Does anybody have any suggestions on how I can go about figuring out what's wrong with it?

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3 Answers

Most Helpful Answer

It most likely a battery i’ve bought phones off eBay that don’t turn on because of dead batteries. But first try the basics first like cleaning the lighting port. But if that desnt’t work then it’s most likely the battery. Charging port failures on a not very old IPhone aren’t common. But if it’s software it could be in dfu mode if that’s the case force shut it down and see if it wil boot up normally

Hope this helps

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Thank you, I have tried to hard reset it after charging a bit with 2 different cables but nothing happens

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I have just been told that the phone has been dropped once before and hasn't turned on since. Any suggestions?

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Plug it into a computer for a while like 30 minutes and see if it detects on the computer via iTunes.

If it does then it's usually the screen gone bad.

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Downloaded iTunes an neither iTunes or the computer itself detects the iPhone. Any further advise?

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without multiple spare parts at your disposal I would take it to a shop, you could waste your money buying parts just to discover its a board level repair.

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That's what I'd do too. My shop would charge 20.00 for the troubleshooting. If any parts were needed we'd absorb that 20 and just charge whatever the repair cost is. Look for a shop that does that and also preferable no solution no charge.

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