Fix Your Stuff Community Store

Model A1285 / 8 or 16 GB capacity

206 Questions View all

Options

iPod won't sync with iTunes because "required file cannot be found"

I’m trying to load photos onto my iPod (and I have done this before) but during a sync iTunes quit unexpectedly, deleted all my photos in the process, and now will not put them and a few new ones on because it doesn’t have “the required file”. (Nothing to do with space!) Additionally, when I try to open the Photos application when it’s not connected, the iPod crashes and restarts. Can you help me?

Thank you!

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Hi Maya, I would suggest you either to use another PC to test out or perform factory reset or recovery.

Was this answer helpful?

Yes No
Score 1

1 Comment:

Thanks, Augustine! I'll try that before restoring my iPod.

by

Add a comment

Add your answer

Maya N will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 3

Past 30 Days: 6

All Time: 83