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The ZTE ZMax Pro is identified by its black color, rear fingerprint sensor and its model name, Z981, which can be found under the rear case.

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ZTE Zmax won't turn on

I recently had my ZTE Zmax freeze. It turned off soon after and still has not turned on. No matter what I do, (volume+power, holding power button) nothing happens. Can someone help?

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have you tried plugging your device into a PC or even just regular charging on a wall outlet?

I have the same device and generally after trying a hard reset with it plugged in, it came back to life a few times.

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