Skip to main content

Repair guides and support for cash registers.

42 Questions View all

paper jam on Casio PCR360 cash register can't see any paper stuck

Can’t find any way to get paper out, how do I remove printer

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Hi,

As you cannot see any jammed paper, I’m wondering if it is not a “mechanical” problem but perhaps a software glitch.

Have you tried powering down the register for 5 minutes or so to see if this clears the problem? (Apologies if you tried this already)

Here’s a link to the service manual for your machine.

To download the file, when the sentence below the Document preview box changes from This file is downloadable free of charge: ...processing... to This file is downloadable free of charge: Download, click on Download as this is the link. Be patient, it takes a little while to find the file.

If it is a mechanical problem then:

p.21-22 shows how to open the machine.

p.43 gives an exploded view of all the parts.

p.64 gives an exploded view of the printer mechanism

If it is perhaps a software problem:

p.3 to view the Diagnostic operation for the register.

Hopefully this is of some help.

Was this answer helpful?

Score 2
Add a comment

Add your answer

dwyjcc will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 6

All Time: 306